CoinEx Review 2025
Highlights of CoinEx
CoinEx is an international cryptocurrency exchange established in 2017 and based in Hong Kong. The platform is designed to simplify crypto trading for users worldwide, supporting an interface in 16 languages and operating in over 200 countries. In 2025, CoinEx provides access to more than 1,200 cryptocurrencies across approximately 1,800 markets, including spot trading, futures, margin trading, automated market making (AMM), crypto loans, and even the copy trading of successful traders’ positions.
Pros and Cons of CoinEx
Pros
- Wide range of crypto assets.
- Low trading fees.
- Beginners can use the CoinEx Copy Trading feature to automatically replicate successful traders’ positions and learn from their experience.
- No mandatory verification (KYC) for basic usage.
Cons
- Lack of strict regulation. CoinEx does not hold licenses from major regulators (such as SEC, CySEC, etc.) and is officially banned in some regions.
- Direct fiat deposit or withdrawal to a bank account is not supported (no proprietary banking gateways).
- Relatively low trading volumes.
- Mixed reviews regarding customer support: praised for responsiveness, but also complaints about delays in resolving issues or standardized responses.
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CoinEx Exchange Overview
| Foundation Year | 2017 |
|---|---|
| Official Website | https://www.coinex.com |
| Regulated in Countries | — |
| Trading Assets |
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| Fees (Maker/Taker) | |
| Spot | 0.2% / 0.2% |
| Futures | 0.03% / 0.05% |
| Max Leverage | |
| Spot | 10x |
| Futures | 100x |
| Email Support |
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| Social Media |
Telegram
Twitter
Medium
Reddit
Instagram
YouTube
Discord
LinkedInCoinEx Global Limited was founded in December 2017 by entrepreneur Hai Po Yan, one of the first bitcoin investors and the founder of the ViaBTC mining pool. Originally, the platform was part of the ViaBTC ecosystem and intended for exchanging mined BTC and BCH. Today, CoinEx serves over 10 million users, focusing on the markets of Asia, Eastern Europe, the Middle East, and Latin America. The exchange supports its own CoinEx Smart Chain (CSC), a multi-currency wallet called CoinEx Wallet, the CET token, and a charitable program called CoinEx Charity.
Over the years, CoinEx has earned a reputation as a technically reliable and innovative platform – the first to implement DeFi token trading, an AMM platform for passive income, crypto loans, and a copy trading service for futures traders. After a cyberattack in 2023, the company fully reimbursed clients for their losses and adopted enhanced security measures, including the implementation of Proof of Reserves and obtaining a license in Europe (Poland). In the near future, CoinEx plans to actively collaborate with regulators, improve security, and expand into new markets in Latin America, Africa, and Asia, continuing to adhere to its “customer-first” strategy.
CoinEx Review Summary
- Transparent Proof of Reserve confirmation
- Additional account protection measures
- Lack of regulation
- Recent hot wallet hack (2023)
In our review of the CoinEx crypto exchange, we utilize a transparent and objective evaluation methodology that covers the key aspects of the exchange’s performance, including platform reliability, fees and charges, diversity of trading instruments, quality of customer support, and ease of use.
Read on to discover whether CoinEx is the right fit for your cryptocurrency trading needs.
Reliability and Regulation
CoinEx demonstrates responsibility and financial solidity (compensating losses, maintaining reserves at 100%+), yet the lack of regulation is a double-edged sword. This offers operational freedom (for example, minimal KYC requirements for many users), but in problematic situations you rely solely on the goodwill of the exchange itself. So far, as long as CoinEx has maintained that goodwill, there have been no cases of failing to meet financial obligations. Nevertheless, caution is advised: do not leave more funds in your account than you are willing to risk, enable all available account security measures, and periodically monitor news regarding the exchange’s status in your country.
Regulation
From a regulatory perspective, CoinEx primarily operates in an offshore legal framework. At the time of this review, the exchange is not licensed in the USA (it left the market following a lawsuit by the New York Attorney General) and does not hold a European license such as MiCA. This absence of government oversight could be potentially risky – if a dispute arises, users do not have the same protection as with a regulated broker. On the other hand, the exchange is taking steps towards partial regulatory compliance. For instance, CoinEx was registered as a financial company in Estonia (once a popular jurisdiction for crypto firms) and, according to reports, obtained registration in Poland as a virtual asset service provider (VASP).
Asset Security
The security of funds is one of the key criteria for an exchange’s reliability. CoinEx declares that it stores 100% of user assets in cold wallets and does not use customer funds for commercial purposes.
To secure client accounts, the following standard and additional security measures are implemented:
- Two-Factor Authentication (2FA) via Google Authenticator or SMS – highly recommended during login and withdrawals.
- Anti-phishing code – users can set a unique code that will be displayed in every official email from CoinEx, confirming its authenticity.
- IP address and device monitoring: when logging in from a new IP or device, CoinEx may request additional confirmation or send a notification. Sessions can also be tracked in the personal dashboard.
- Customizable withdrawal limits and account freezing: users can limit the maximum withdrawal per transaction or manually freeze the account through the dashboard if they suspect compromise.
Until 2023, CoinEx had no major security breaches. However, on September 12, 2023 its security system detected abnormal fund withdrawals – the exchange’s hot wallets were targeted by hackers. A leak of a private key allowed attackers to siphon crypto assets (BTC, ETH, XRP, BCH, SOL, etc.) amounting to approximately $55–70 million. The exchange immediately suspended deposits and withdrawals and initiated an internal investigation. It was later determined that the attack was likely carried out by North Korea’s Lazarus Group. Despite the shock, CoinEx acted responsibly: it promptly announced the incident on social media and assured clients of full reimbursement. Within a few weeks, the withdrawal/deposit function was restored, with stolen funds completely covered by its own reserves. This demonstrated that CoinEx has sufficient capital and insurance funds for such emergencies. Nonetheless, the reputational impact was significant – some users remain cautious and now keep most of their assets in personal wallets, leaving only trading sums on CoinEx.
After the 2023 incident, the exchange implemented its Proof of Reserve system: any user can verify that their balance is included in the Merkle tree of the audit, and that the total assets held in CoinEx’s cold/hot wallets are at least equal to the sum of all user balances. This ensures transparency and instills confidence that fractional reserve practices are not in use.
Account Opening
Registering an account on CoinEx is a quick and standard process for a crypto exchange. The platform is geared towards a global audience, making it possible to open an account online in just a few minutes.
How to Open an Account on CoinEx
- Visit the website or launch the app. Go to the official CoinEx website – coinex.com (ensure the domain is correct to avoid phishing copies). You can also download the CoinEx mobile app directly (via App Store / Google Play or the APK from the website).
- Fill in the registration form. Click the “Sign Up” button. A form will appear requiring you to enter your email or phone number and create a password. Using an email is more convenient – enter a valid email as a confirmation code will be sent. Choose a complex password (at least 8 characters, a mix of upper and lowercase letters and digits). If you have a referral code, enter it to receive possible bonuses.
- Email confirmation. CoinEx will send a 6-digit confirmation code to the provided email. Enter this code in the designated field on the site to activate your account. (If you registered via phone, the code will be sent by SMS).
- Set up 2FA. After logging into your new account, CoinEx will prompt you to enable two-factor authentication. It is best not to delay: download Google Authenticator, scan the QR code, and enter the generated one-time code. Alternatively, bind your phone number to receive SMS codes (or use both). Without 2FA, withdrawals from your account will be restricted and the risks significantly higher.
- Additional security settings. In the account settings, set an anti-phishing code (any word/number – it will be displayed in emails from CoinEx), add a backup email, or link a social media account (optional). These measures help secure account access.
- KYC Verification (optional). As mentioned, you can start trading without verification. However, if you plan to operate with large amounts or deposit/withdraw fiat via P2P, it is advisable to complete identification. The KYC process is described below – it involves uploading a passport/ID and a selfie. You can click “Verification” in your profile menu and follow the instructions, or postpone it.
After these steps, your account is ready for use. Creating an account is free and there is no minimum deposit required to activate it (you can even explore the interface in demo mode with charts). Keep in mind: each user is allowed only one primary account on CoinEx. It is permitted to create subaccounts within the dashboard for different trading purposes, but multi-accounting (multiple primary accounts per person) is prohibited and may lead to a block.
During registration, you can use our exclusive CoinEx referral code:
ExchangeCashbackCoinExCoinEx20%ForeveriamforexClick to copyGet CashbackGet Cashback
Identity and Address Verification
KYC (Know Your Customer) is a procedure that CoinEx offers on a voluntary basis. In practice, you can use the exchange comfortably without verification, but in some cases verification becomes necessary if you plan to:
- Withdraw large sums. For basic unverified accounts, the withdrawal limit is equivalent to 10,000 USD per day and 50,000 USD per month. This is sufficient for most regular traders. However, if you handle large volumes, you need to complete KYC: after identity confirmation, the limit increases to 1,000,000 USD per day (and approximately 5 million per month), with individual conditions possible for VIP clients.
- Use fiat P2P and card purchases. CoinEx only allows P2P trading for users who have completed KYC. When buying crypto via third-party services (Simplex, etc.), you may be required to upload documents for verification. Therefore, if you intend to deposit or withdraw fiat directly, it’s best to complete identification in advance.
- Participate in special programs. Some promotions, giveaways, or programs (for instance, the CoinEx Ambassador program) require participants to have a verified account – this protects against multi-account abuse and bots.
The CoinEx verification process occurs in two stages (which can be completed consecutively):
- Identity Verification. You need to provide details of an identity document as well as your photo. In your dashboard, select the document type (passport, ID card, or driver’s license) and the country of issue. Then, upload a clear photograph/scan of the photo ID document. The system will then prompt you to take a selfie with the document and a sheet of paper (where you must handwrite “CoinEx”, the current date, and your signature). Ensure that your face is clearly visible and the document details are legible. These photos are uploaded via a web form. Then, submit your application and wait for verification.
- Address Verification. This stage may be required less frequently – mainly for higher limits or at the request of the compliance department. You need to provide a document that confirms your residential address: this can be a utility bill, bank statement, or a residency certificate – where your name and address are indicated. The document must be dated recently (usually no older than 3–6 months). Upload a photo/scan of this document. If it is in a language other than English, it is advisable to attach a translation (unofficial, simply an explanation in English). After uploading, submit it for review.
Document verification usually takes a few hours to 1–2 days. You can check the status in the Verification section – it will display either "Pending" or later "Verified/Rejected". If rejected, a reason (e.g., an unreadable document – try another) will be provided. In case of delays exceeding 48 hours, you may contact support, providing your account email.
Important: KYC data is strictly tied to your account. According to CoinEx’s policy, one person can verify only one primary account. Subaccounts do not require separate KYC as they inherit the status of the primary. All data is encrypted and stored confidentially (CoinEx emphasizes compliance with GDPR for EU users).
It is worth noting that CoinEx allowed trading without KYC for a long time and only relatively recently started restricting some functions for unverified users. This change is linked to worldwide regulatory tightening. Nevertheless, as of 2025, verification remains optional for most regular users. You can trade cryptocurrencies and deposit/withdraw funds within the limits without providing documents. However, completing KYC grants you the status of a verified client, enhancing trust with the exchange and potentially easing the resolution of any disputes (for instance, if you need to prove account ownership).
Minimum Deposit
One common question from beginners is: what is the minimum amount required to start trading on CoinEx? The good news is that CoinEx does not impose a minimum deposit requirement per se. You can fund your account with any amount, subject to the limitations of the specific cryptocurrency network. However, there are a few nuances:
- Minimum crypto deposit amount. For each coin, the exchange sets a technical minimum below which the deposit will not be credited. Usually, these are quite small amounts, but it’s important to be aware of them. For example, the minimum deposit for Bitcoin is 0.001 BTC. If you send less (e.g., 0.0005 BTC), the funds will not be credited and cannot be recovered without special measures. Similarly, for ETH the minimum might be around 0.01 ETH, for USDT – 10 USDT, etc. Before depositing, CoinEx warns you of the minimum on the deposit page for each currency. Always verify: if you send an amount below the specified minimum, it will be lost.
- Minimum purchase amount via fiat. If you decide to buy cryptocurrency with a bank card via services like Simplex, Mercuryo, etc., they typically set their own minimums – most often around $50–100. This is a requirement set by the third-party provider. In P2P ads, sellers also specify a minimum deal size (often equivalent to $10–20). Thus, it practically makes sense to start with at least $10–50 in cryptocurrency to cover network fees and to have enough to pay the exchange commissions.
- Minimum trading order size. On the exchange itself, when executing trades, note that the minimum order size is approximately equivalent to ~$5 in the traded currency. For instance, you would not be able to buy, say, 0.1 USDT for BTC if it equates to too little. The minimum is usually set so that the order is ≥ 5 USD. This is a constraint at the trading engine level.
Account Types
The concept of “account types” on a crypto exchange is somewhat flexible, since typically each user has one universal account within which various trading modes and financial products are available. Below we discuss all the main opportunities CoinEx provides its clients – from conventional spot trading to specialized services like staking and P2P exchange. Essentially, CoinEx combines multiple types of accounts/services within one account, leaving it to the user to decide which to activate.
CoinEx Trading Accounts
Your primary account on CoinEx, designated for executing trades, is referred to as your trading account. After registering and logging in, you have access to the following trading operations:
Spot Account
This is the balance in your wallet used for spot trading (buying/selling one cryptocurrency for another). For each coin, you have a unified balance used in your orders. A unique feature of CoinEx is that the spot and margin balances are merged by default. That is, if you wish to trade on margin, you do it directly from the main account by switching the order to “Margin Trading”.
Margin Account
Margin on CoinEx is implemented via loan functionality: you can borrow the desired currency against your collateral and execute trades on leverage. Formally, there is no separate margin account – the borrowed funds are credited to your normal balance, but an obligation to repay the loan appears. Interest on loans is charged daily. Access to margin trading becomes active after enabling the feature (you must click “Enable Margin Trading” and agree to the conditions). The maximum leverage is 10x, though the available multiplier depends on the specific pair (for less volatile assets you might get a leverage between x4–x10, and lower for riskier assets).
Futures Account
Futures on CoinEx are traded separately from spot. When you navigate to the “Futures” section, the system offers to transfer funds to a dedicated futures wallet. Thus, you maintain both a spot (primary) balance and a futures balance. Transfers between them are immediate and free of charge – you decide how much to allocate for futures. There are two types of contracts: Linear (USDT margined) and Inverse (coin margined). For linear contracts (e.g., BTC/USDT perpetual), collateral and profit/loss calculations are done in USDT. For inverse contracts (e.g., BTC/USD), they are calculated in the base cryptocurrency (BTC). You can hold positions in both sections. In the futures section you choose between cross and isolated margin, set the leverage (up to x100), and execute trades. This futures subaccount is insulated from the spot account – even if your spot balance is zero, you can have assets and positions in futures.
Futures Demo Trading
CoinEx allows users to trade on a virtual (demo) account, which is especially useful for beginners and those who want to practice without risking real funds. A virtual USDT balance is credited, enabling you to trade futures contracts within CoinEx’s real trading interface. The conditions and prices fully reflect the live market, allowing you to study trading mechanics, master strategies, and test your ideas. This helps build experience and confidence before transitioning to real-money trading.
CoinEx Finance
CoinEx, like many exchanges, offers users opportunities to earn passive income on their crypto assets. This is achieved through the Finance section and its specific products. These include various forms of placing funds to earn interest.
Savings Accounts
Essentially, these are deposits with a variable interest rate. You deposit a certain cryptocurrency into a CoinEx savings account and it begins to earn income. The earnings come from the fact that these funds are used in margin lending or other exchange operations. For example, many exchanges pay interest on idle stablecoins, which they use to fund margin loans for other traders. The terms are generally flexible – meaning you can withdraw your deposit at any time without penalties. Interest is accrued daily and compounded daily (compound interest). Rates depend on the coin and demand – for stablecoins (USDT, USDC) it can be 3-5% per annum, while for popular coins like BTC/ETH it is usually lower (<1-2%).
Staking
This is a program for Proof-of-Stake coins where you earn rewards by participating in transaction validation. CoinEx allows you to stake a number of cryptocurrencies (e.g., ETH, ATOM, SOL, ADA, TRX, etc.) directly through the exchange. You don’t need to deal with nodes – simply click “Staking” next to the coin and specify the amount. The exchange pools funds from many users and delegates them to validators, then distributes the earned rewards proportionally to each contribution. The profit depends on the network – for example, ETH staking might yield around 2-3% per annum, SOL – 4-6%, with smaller projects potentially offering up to 20% per annum.
Important point: staking can be either flexible or fixed. Flexible staking means coins can be withdrawn at any time (with a lower reward), whereas fixed staking locks the funds for a set period (e.g., 30 or 90 days) in exchange for a higher rate. It is essential to read the specific conditions for each coin carefully.
Mining
Occasionally, CoinEx launches promotional campaigns where you can earn new tokens by staking existing ones. For example, “mining” new projects: by holding CET or USDT in your account, you can receive tokens of a new project according to a set distribution. These events are time-limited with a cap on participants.
Automated Market Making (AMM)
CoinEx features automatic market-maker pools for select trading pairs. Users can add liquidity to these pools (for example, the CET/USDT pair) in an equal ratio of the two tokens and earn a portion of the fees from traders transacting via the AMM. Essentially, this is similar to a decentralized exchange – you become a liquidity provider and earn fees (while also bearing the impermanent loss risk). The rewards depend on the turnover of the pair.
Crypto Loans
CoinEx allows users to take out loans against their cryptocurrency holdings without having to sell them. You can pledge one cryptocurrency (e.g., BTC or ETH) and receive a loan in another (e.g., USDT). The rates and collateral ratios depend on the specific asset and current market conditions. Once the loan and interest are repaid, your collateral is automatically unlocked. It is important to monitor the collateral level: if the value of the pledged asset drops significantly, the exchange may automatically liquidate the position to cover the loan.
Copy Trading
One of the relatively new and attractive features of CoinEx is copy trading. This is a social trading tool that enables you to automatically replicate the trading operations of experienced traders (referred to on CoinEx as Lead Traders). Essentially, a beginner or any interested party can subscribe to a professional’s strategy: when a pro opens or closes a position on the futures market, the subscriber’s account mirrors the action in proportion to the allocated funds.
How Copy Trading Works on CoinEx
- Market restriction: as of 2025, copy trading is implemented only for futures trading. That is, you can only copy trades on perpetual contracts (USDT- or coin-margined). Copying of spot trades is not available.
- Role of the Lead Trader: Experienced traders can apply to become a lead. CoinEx evaluates their statistics (profit history, risk metrics) and adds them to a public ranking. Each lead trader’s profile includes metrics such as ROI, maximum drawdown, number of followers, reward commission, etc.
- Role of the Copying Trader: Any user (even without experience) can choose a preferred lead from the list and click "Copy". You then need to set parameters: the amount to copy, the copying mode (proportional or fixed lot), and the desired leverage.
- Proportional mode: The most common method – copying proportionally to your balance. For example, if you allocate $500 for copy trading and the lead trades with $5,000, that’s 10% of their size – meaning each of the lead’s trades will be 10% of the volume on your account. If the lead opens a long position of 0.5 BTC, your account will execute a 0.05 BTC position (i.e., 10%). CoinEx automatically calculates this proportion. This method allows even those with small capital to replicate the lead trader’s operations.
- Copy mechanism: When a lead opens a position, the system instantly creates a market order on your account for the same trading pair. An IOC order is used (as specified in the rules) – it is executed immediately at the best available price to minimize timing discrepancies. The same occurs when closing a position. As a result, your entry/exit points may slightly differ from the lead’s due to slippage, but overall the outcome is similar.
- Lead’s reward: Typically, copy trading services operate on a principle where the lead earns a percentage of the profits generated by their followers. On CoinEx, a lead can set a profit share – for example, 10% of the profit earned by subscribers. This incentivizes experienced traders to take a leading role. The commission is automatically deducted: if a subscriber earns $100 via the lead’s signals, $10 is transferred to the lead. In case of a loss, no commission is charged.
- Copying risks: Although the idea of “earning like a pro without trading yourself” sounds attractive, it is important to understand the risks. Futures trading with leverage is inherently risky, and even the best traders may incur losses. Subscribers are advised to diversify risk – for example, copy multiple leads with small allocations instead of relying on one. Also, it is essential to evaluate the lead’s profile: high returns might be coupled with significant risks (up to position liquidation). CoinEx displays key metrics (maximum drawdown, deposit utilization) – do not disregard them.
- Copy management: In the copy trading section, you can disable copying for a specific lead at any time, pause the copying, or manually close a particular copied position. You have full control over your account. Note that subscription to a lead does not equate to discretionary management – your funds remain in your account, and the system merely replicates the trades.
- Requirements: To use copy trading, your account must have futures trading enabled and maintain a balance in your futures wallet. KYC is typically required as well (to avoid multi-account abuse). The minimum amount to start copying could be, for instance, $100 (this depends on the specific lead’s conditions – some require a minimum subscriber deposit).
In practice, copy trading on CoinEx has received positive feedback from beginners without technical analysis experience. It can indeed be an easy way to try earning on futures. Moreover, the subscriber learns by observing which assets and when the lead trades, analyzing their strategies. The exchange even promotes copy trading as a way to “earn like a pro and learn from them at the same time”.
Of course, this function should not be seen as a guarantee of profits. Trading remains trading – gains and losses are both possible. However, the availability of such a tool expands the choices for CoinEx clients and sets the exchange apart from many competitors where copy trading is not implemented. If you are a beginner, it is recommended to start with small amounts and carefully select a lead (preferably one who demonstrates consistency rather than just high short-term returns).
Trading Bots
Automation in trading is a sought-after feature, and many exchanges have introduced built-in trading bots. CoinEx has integrated several tools that can be described as built-in bots or auto-trading strategies.
- Spot Grid Bot. This is the classic bot that automatically places a grid of buy and sell orders within a specified price range. The user sets the lower and upper price boundaries and the number of levels. The bot will buy when the price falls toward the lower boundary and sell when it rises to the upper boundary, trying to capture the fluctuations and earn a profit on each swing. The grid strategy is particularly popular in a sideways market. CoinEx allows you to configure such a bot directly from the interface. There is no need to code – simply enter the parameters and the system will automatically construct the grid and start trading.
- Auto-Investing Plan. CoinEx offers an option for the regular automatic purchase of cryptocurrency for a fixed amount (Dollar-Cost Averaging - DCA). For example, you can set it up so that every week $100 worth of BTC is purchased irrespective of its price. This is a good long-term strategy to average your entry price. This too is implemented via the interface – you specify the asset, frequency, and amount, and the exchange will execute orders on schedule.
- Custom Bots via API. For advanced users, CoinEx provides an API (both REST and WebSocket). This enables developers or even regular users using third-party services to create custom bots for any strategies: arbitrage, market making, algorithmic patterns. There are libraries and bots in the community that support CoinEx (for example, OctoBot, Cryptorobotics). However, this is outside the scope of the built-in functionality – it requires coding skills or the use of third-party software.
It is important to remember: trading bots do not guarantee profits. A grid bot might result in losses if the price moves out of the defined range. Auto-investing is more of a long-term bet on market growth. The user must understand the strategy, even if the bot is executing it.
For many, however, bots are a relief from emotionally driven trading. By integrating bots, CoinEx makes the platform more attractive for those who wish to trade 24/7 or systematically, yet do not have the coding skills to create their own algorithms.
P2P Trading
P2P (peer-to-peer) trading is a platform that allows CoinEx users to directly buy and sell cryptocurrency for fiat with one another. The P2P section addresses the fact that the exchange does not have direct fiat payment gateways: through P2P, you can deposit or withdraw fiat by executing a transaction with another party under CoinEx’s oversight.
How P2P Trading Works on CoinEx
- CoinEx acts as an escrow. A seller lists an advertisement with the amount, exchange rate, and payment method. For example, a buyer wishing to purchase USDT with local currency will respond to the ad.
- Once the buyer confirms the trade, the required amount of USDT is locked by the system in the seller’s account (escrow). The buyer then receives the seller’s payment details (such as a card number) and must transfer the money off-platform (via bank transfer, a money transfer system, PayPal – any method mentioned in the ad).
- After sending the payment, the buyer marks the transaction as “Payment Sent” in the system. The seller verifies the receipt of funds. If everything is in order, the seller confirms receipt – then CoinEx releases the USDT to the buyer’s account.
- If a dispute arises (for example, if the buyer claims payment was made, but the seller asserts it was not received), CoinEx acts as an arbitrator. Typically, proof of payment (such as receipts) is required. In cases of clear fraud by one of the parties, that party may be blocked and the transaction either canceled or finalized in favor of the honest side.
On the P2P market, CoinEx supports various fiat currencies: popular ones include USD, EUR, RUB, UAH, KZT, INR, etc. The payment methods depend on the region – bank transfers (SEPA, SWIFT), electronic wallets, payment systems (Qiwi, Payeer), and sometimes in-person meetings. CoinEx continually expands the list: for example, in 2024 they added the Kenyan Shilling (KES) and Botswana Pula (BWP) for P2P payments.
Commissions
The fee structure is a critical factor when choosing an exchange, as it directly affects trading costs and investor profits. CoinEx is known for its transparent and relatively low fee policy.
Spot Trading Fees
On the spot market, CoinEx applies a default fixed fee of 0.2% for both makers and takers. This means you will pay 0.2% of the trade’s value regardless of whether you place a limit order (maker) or execute an existing order (taker). For example, purchasing $1,000 of Bitcoin would incur a fee of $2.
The fee levels on CoinEx depend on your VIP level and whether you choose to pay fees with CET tokens, which grants an additional 20% discount.
| VIP Level | Spot Fees | Spot Fees (with CET 20% discount) |
|---|---|---|
| VIP 0 | 0.2% | 0.16% |
| VIP 1 | 0.18% | 0.144% |
| VIP 2 | 0.16% | 0.128% |
| VIP 3 | 0.14% | 0.112% |
| VIP 4 | 0.12% | 0.096% |
| VIP 5 | 0.1% | 0.08% |
VIP levels are assigned based on the trading volume over 30 days, the amount of CET tokens in the account, or the total value of assets.
| VIP Level | CET Assets | Total Asset Value (USD) | Spot Trading Volume | Futures Trading Volume |
|---|---|---|---|---|
| VIP 1 | ≥ 2,000 | ≥ 10,000 | ≥ 20,000 | ≥ 200,000 |
| VIP 2 | ≥ 10,000 | ≥ 50,000 | ≥ 100,000 | ≥ 1,000,000 |
| VIP 3 | ≥ 50,000 | ≥ 100,000 | ≥ 200,000 | ≥ 2,000,000 |
| VIP 4 | ≥ 250,000 | ≥ 200,000 | ≥ 500,000 | ≥ 5,000,000 |
| VIP 5 | ≥ 1,000,000 | ≥ 500,000 | ≥ 1,000,000 | ≥ 10,000,000 |
In the market context, 0.2% is the average level. There are exchanges that are cheaper (Binance 0.1%, Bybit 0.1%) and more expensive (for example, Kraken ~0.26% for smaller volumes). CoinEx’s advantage is that it easily offers a discount with CET, reducing fees to 0.16% even for smaller traders. For active traders, the conditions are very attractive (0.1% and lower).
Margin Trading Fees
Margin trading on CoinEx is integrated with the spot market, so the trading fee for opening/closing margin positions is identical to that of spot (the base rate of 0.2% applies, with the possibility of discounts). Essentially, you are executing spot trades with borrowed funds. Thus, everything stated above applies – CoinEx does not apply an additional surcharge simply because the trade is margin-based.
However, there are specific fees/charges:
- Interest on borrowed funds: When you borrow funds for margin trading, a daily interest is generated. For instance, if you borrow 1,000 USDT at a rate of 0.01% per day, then in one day you will accrue 0.1 USDT; over 30 days, approximately 3 USDT. Rates vary for different assets and may change. For stablecoins, the rate is generally lower, and for volatile assets – higher. CoinEx publishes a table of interest rates.
- Forced liquidation fee: If a margin position is liquidated, the exchange charges a fee for this service. CoinEx specifies an approximate fee of ~2% of the liquidated position’s value. This is standard practice – the fee incentivizes traders not to let positions reach liquidation and covers the exchange’s processing costs.
In summary, the main additional cost in margin trading is the interest on the borrowed funds. If a position is held briefly (for instance, intraday), the interest is negligible. However, for positions held over several months, it becomes a significant factor.
Futures Trading Fees
Futures trading on CoinEx has a separate fee structure that is generally more favorable than spot fees. It is common for derivatives platforms to have lower fees due to higher volumes and intense competition.
| VIP Level | Maker | Taker |
|---|---|---|
| VIP 0 | 0.03% | 0.05% |
| VIP 1 | 0.028% | 0.048% |
| VIP 2 | 0.026% | 0.046% |
| VIP 3 | 0.024% | 0.044% |
| VIP 4 | 0.022% | 0.042% |
| VIP 5 | 0.02% | 0.04% |
Besides the trading fees, on futures there is also a funding fee, which is not a fee charged by the exchange but rather a settlement between traders. CoinEx does not take a fee for the mechanism itself; however, if you hold a position during a funding period, you might either pay or receive a funding fee depending on your position side. These payments are usually minor and can be considered a part of the market dynamics rather than an explicit fee.
CoinEx’s futures fees are comparable to those on Binance Futures (0.02%/0.05% for entry-level tiers) and Bybit (0.02%/0.055%). CoinEx does not stand out by offering ultra-low fees like some specialized derivatives exchanges targeting high-volume traders, but for most users the conditions are more than acceptable.
Deposit Fees
Depositing funds into CoinEx is free. The exchange does not charge a fee for crediting cryptocurrencies to your account. The only fee you pay is the blockchain network fee when you send a transaction from your wallet or another exchange – this fee goes to the miners, not to CoinEx.
Withdrawal Fees
When withdrawing cryptocurrencies from CoinEx, a fixed fee is applied, which varies depending on the asset. This fee is designed to cover network (miner) costs and possibly a small operational surcharge by the exchange.
CoinEx strives to set withdrawal fees close to cost – for example, 0.0005 BTC is roughly the standard minimum fee for a Bitcoin transaction. Some exchanges charge more (e.g., 0.001 BTC), so CoinEx is at an advantage here.
Deposit and Withdrawal
CoinEx is a crypto-centric exchange, so the main methods for deposits and withdrawals are cryptocurrency transactions. Nevertheless, the platform also strives to facilitate fiat operations by offering a P2P market and integrations with payment gateways for purchasing crypto.
Depositing Cryptocurrencies
Depositing cryptocurrency into CoinEx is quite simple:
- Go to the “Assets” section – “Deposit”.
- Select the desired cryptocurrency from the list. You can use the search function.
- Choose the network you will use for the transfer. CoinEx supports several networks for popular assets. For instance, for USDT you can choose between ERC20, TRC20, BEP20, etc. The sending network must match the selected one! Otherwise, your funds may be lost.
- Generate your deposit address. The system will display your unique address (and memo/tag if required, e.g. for XRP, XLM).
- Send funds from your external wallet or another exchange to this address. Make sure the amount meets the minimum deposit requirement (CoinEx sets minimums, e.g., for BTC the minimum is 0.001 BTC) and is sufficient to cover the network fee.
- Wait for the network confirmations. The number of confirmations required depends on the coin (BTC about 1-2, ETH approximately 10-12 blocks, etc.). The deposit status will indicate when the funds become available.
After the required confirmations, the cryptocurrency is credited to your CoinEx spot balance. You can then immediately use it for trading.
Fiat Funding
CoinEx does not offer a direct fiat gateway (such as a dedicated fiat account for SWIFT/SEPA transfers). Instead, there are two main ways to fund with fiat:
- Buy cryptocurrency with a card or bank transfer through a payment partner. In the “Buy Crypto” section, CoinEx will present you with options: Simplex, Mercuryo, Banxa, etc. You choose the currency (USD, EUR, RUB, UAH, etc.), the amount, and the provider. For instance, if you want to buy $100 USDT with a Visa card, the system will redirect you to Simplex where you enter your card details and complete a 3DS check. Upon successful payment, Simplex will send USDT to your CoinEx account. Essentially, this is not a fiat deposit but a one-time purchase – fiat is immediately converted. The service fee might be around ~3-5% plus a slightly higher than market exchange rate. However, it is fast (minutes) and convenient if you only have a bank card at hand.
- P2P exchange (peer-to-peer). As mentioned in detail above, you find an ad offering a deal with a local payment method in exchange for cryptocurrency. The advantage is that you can often secure very favorable rates, particularly in high-demand markets. The downside is that it takes time and requires trusting the counterparty (with reliable escrow). Nevertheless, CoinEx actively supports P2P trading and offers deals for many countries.
Thus, fiat never enters CoinEx directly – you either convert it to cryptocurrency before depositing, or operate via P2P. After these procedures, the funds visible in your account are in cryptocurrency (USDT, BTC, etc.).
Withdrawing Cryptocurrencies
The withdrawal process from CoinEx involves sending cryptocurrencies to an external wallet. The steps are as follows:
- Go to the “Assets” section – “Withdraw”.
- Select the coin to withdraw and the corresponding network (if there are multiple options). For example, for USDT, choose TRC20 (or another available network).
- Enter the destination address. Be cautious: the address must match the selected network (for USDT-TRC20, the address should be a Tron address beginning with T…). If the coin requires a Tag/Memo (for XRP, XLM, EOS, etc.), be sure to include it in the dedicated field.
- Enter the withdrawal amount. The system will show you the fee and the net amount (for example, if you request 100 USDT TRC20 with a fee of 1 USDT, you will receive 99 USDT).
- Confirm the withdrawal. Usually, you will be required to pass 2FA (enter the code from Google Authenticator) and confirm via email (a confirmation link will be sent).
- After confirmation, a withdrawal request is created. CoinEx will process it quite promptly (within several minutes to an hour). You can track the status on the withdrawal page, which will change from “Pending” to display a txid once it is sent to the blockchain.
- Wait until the transaction is confirmed on the blockchain and the funds arrive in your external wallet.
Without KYC (but with 2FA enabled), the total withdrawal limit is up to $10,000 per day and $50,000 per month. With verification, limits are significantly higher (up to a million or more). For most retail traders, $10,000/day is sufficient, but if you handle larger sums, it is better to complete KYC.
Withdrawing Fiat
As noted, CoinEx does not support direct fiat withdrawals (neither to cards nor bank accounts). Thus, fiat can only be received by converting it during a P2P trade.
In short, to withdraw fiat you must sell your cryptocurrency via P2P and receive funds on your bank account or wallet from the counterparty.
Markets and Products
CoinEx offers an impressive selection of crypto assets and virtually all the major markets for trading them. For the crypto enthusiast trader, it has nearly everything.
Main Markets and Services on CoinEx
CoinEx strives to cover all aspects of crypto trading, excluding non-crypto asset classes.
| Service Category | Available Tools and Features |
|---|---|
| Spot Market | Crypto-to-Crypto (BTC, ETH, CET, USDT, etc.), Stablecoins (USDT, USDC, DAI), DeFi tokens, meme tokens, Pre-Token trading, algorithmic trading |
| Futures Market | Perpetual contracts: linear (USDT margined) and inverse (BTC margined), Copy Trading, Demo Account (virtual trading), trading bots |
| Margin Markets | Margin trading integrated with spot (up to 10x leverage) |
| AMM Pools | Liquidity pools similar to those on DEXs (liquidity providers earn fees) |
| Financial Products | Savings accounts, staking, crypto loans, Launchpad (IEO) |
| Special Services | Tradeboard (trader competitions), Airdrop Station, Ambassador (partnership program), integration with the ViaBTC pool |
Supported Cryptocurrencies
This is one of the cornerstones of CoinEx’s appeal. The exchange is renowned for its broad support of coins:
In terms of supported assets, CoinEx is on par with its competitors and even surpasses them in some areas. This attracts a particular audience – the “altcoin enthusiasts”.
CoinEx, like all exchanges, has listing criteria. Typically, the project must not be fraudulent, should have a sufficient community and technical maturity. Additionally, the project might pay a listing fee or agree on certain terms (possibly maintaining reserves on CoinEx or conducting an airdrop). The exchange may delist an asset if liquidity drops significantly or the project becomes defunct. Thus, CoinEx distinguishes itself with a strategy of “High-Quality, High-Speed, High-Demand token listing” – meaning it swiftly lists tokens that are in demand. This is its competitive advantage as a more agile platform.
Liquidity
CoinEx provides good volume for top coins, but volumes for exotic assets might be low. In such cases, the prices on CoinEx for these less common tokens may differ significantly from those on other markets (arbitrageurs eventually balance this, but not instantly). This means that for large volumes, it might be challenging to buy or sell a less-known altcoin instantly without significant slippage.
Trading Platforms
CoinEx offers an excellent mobile application and a reliable web trading terminal, which users appreciate. A minor drawback is the absence of a dedicated desktop terminal for professional traders, but the API functionality compensates for this gap.
Web Platform
The CoinEx web platform is the main access point for many users. Its interface is fairly standard and user-friendly. On the left is a list of markets (with options to toggle between BTC, USDC, USDT, and favorites). In the center is a price chart powered by TradingView, complete with a full set of tools (indicators, drawing tools, timeframe selection, and different chart types). Below the chart is the order entry panel (buy/sell). On the right is the order book (red for sells, green for buys), followed by the recent trade tape. Beneath the chart there are also tabs displaying open orders, trade history, and balances.
CoinEx uses modern web technologies, with fast page loads and real-time updates via websockets. Overall, the responsiveness is very good, with no noticeable lag apart from any local internet issues.
Users can switch to full-screen chart mode and collapse/expand certain panels. However, the overall interface layout is fixed. Both dark and light themes are available – theme preference is subjective, although most traders prefer the dark mode.
You can choose the order type: Limit, Market, Stop-Limit, or Stop-Market. The interface allows you to set the order quantity either in units of the cryptocurrency or as a percentage of your balance. There are convenient +/- buttons for price increments.
The market page also displays basic information: the last price, 24-hour price change, high/low, and volume.
Mobile Applications
CoinEx provides mobile apps for both iOS and Android. This is important as an increasing number of people trade and monitor the market via their smartphones.
The app offers the full functionality of spot and futures trading. Charts, order books – everything is available, although on a smaller screen the chart is naturally less convenient for in-depth analysis. However, the integrated TradingView module allows you to apply indicators to the chart.
You can check your balance, view order history, and execute deposits/withdrawals directly in the app. Push notifications keep you informed about deposits, order executions, and Margin calls (if a margin position is at risk).
The app supports biometric authentication (fingerprint, FaceID) for logging in, if enabled. 2FA for withdrawals works by prompting for the authentication code. Thus, trading is fairly secure, although there is always a small risk if your phone becomes compromised.
API and External Platforms
CoinEx provides an API for developers and advanced traders:
- REST API: for retrieving information (balances, prices, order placements, withdrawals) – ideal for algorithmic trading and bots.
- WebSocket API: for streaming data – convenient for rapid responses to market changes as it provides real-time updates of quotes and order books without the need for continuous REST polling.
The API documentation is open (there is a dedicated Developer section). You are required to generate API keys in your dashboard: you can grant permissions for reading, trading, and withdrawals (it is advisable not to allow withdrawal permissions for bots to avoid risk). The API key is tied to your account and can be restricted by IP addresses.
Analytics
CoinEx offers high-quality built-in technical analysis tools powered by TradingView, convenient coin detail cards, and a useful analytical section called CoinEx Insight featuring reviews and reports. However, the depth and regularity of research may not quite match that of market leaders.
Charts and Technical Analysis
The CoinEx exchange integrates TradingView charts into its trading interface. TradingView is the industry standard for technical analysis, providing a wide range of indicators and drawing tools. CoinEx users enjoy the following features directly on the platform:
- Interactive price charts: You can view historical data for price and volume for any trading pair, scaling from minute charts to weekly views, and switching between line, candlestick, bar, or area charts.
- Technical analysis indicators: There are dozens, if not hundreds, of TradingView indicators available: moving averages, RSI, MACD, Bollinger Bands, Stochastic, etc. Multiple indicators can be overlaid simultaneously with adjustable settings.
- Drawing tools: Trend lines, horizontal levels, Fibonacci grids, shapes (rectangles, ellipses), text annotations, arrows – everything needed to mark key levels or chart patterns.
- Watchlists: In the web version, you can add your preferred pairs to a favorites list and switch between them quickly on the chart. The mobile app also offers a watchlist feature.
- Order display: When you place limit orders, they can be shown on the chart as markers, which is visually helpful (this feature is optional).
- Real-time updates: The charts refresh continuously without needing to reload the page, allowing you to watch the formation of candlesticks in live mode.
These tools allow for comprehensive technical analysis directly on CoinEx, eliminating the need to switch to external sites for basic tasks – a very convenient feature.
Coin Detail Page
CoinEx provides informational pages or cards for each cryptocurrency:
- They include basic information: details about the team, concept, technology, and use cases.
- Links: official website, whitepaper, blockchain explorer (for viewing transactions), community links (GitHub, Twitter).
- Metrics: such as total supply, circulating supply, and market capitalization (if available).
- Ranking: which might indicate the coin’s position by trading volume on CoinEx or by market capitalization.
- Listing history: including the listing date on CoinEx and the listing price (if of interest).
Such pages help beginners understand what they are buying. For instance, if someone encounters a new ticker, they can click on “Info” to get acquainted.
For CoinEx, these informational tabs add to the user experience, placing it on par with the largest exchanges which also feature their own “Coin Info” portals. This is part of the strategy to be not just an exchange, but also a source of knowledge.
CoinEx Insight
CoinEx Insight is a section on the official CoinEx website that provides users with deep analysis and unique insights to identify investment opportunities. In this section, daily reports, analytical articles, and expert presentations are published to help traders make informed decisions in the dynamic cryptocurrency world.
Education
CoinEx offers a range of high-quality and varied educational materials covering key aspects of cryptocurrencies and trading: from basic articles in the Academy and step-by-step guides in the Help Center to illustrative video lessons and regular AMA sessions. The content is accessible and useful for both beginners and experienced users. The only shortfall is the occasional absence of more in-depth educational courses and regular webinars for a truly comprehensive learning experience.
CoinEx Academy
CoinEx Academy is the educational section of the platform, aimed at enhancing users’ financial literacy in the field of cryptocurrencies and blockchain. The materials are presented in the form of articles and videos covering topics ranging from the basics ("What is Bitcoin and blockchain?") to more advanced subjects ("How does margin trading work?" or "What is the difference between a Limit and Market order?").
The content is organized into various categories such as cryptocurrency basics, guides on using CoinEx, security, investment tips, and strategies. Common publications include titles like “How to Safely Store Cryptocurrency on an Exchange”, “A Guide to Staking on CoinEx” or “What is DeFi and How to Profit from It”.
The section is regularly updated with current information, although the frequency of publications might be moderate considering the size of the exchange. The Academy helps users better navigate the platform and use its features more effectively.
Help Center
CoinEx Help Center is a comprehensive knowledge base covering all major questions related to using the platform. Here, you can find guides and answers to the most common user queries: from account registration and password recovery to trading, setting up two-factor authentication, and making deposits or withdrawals.
All the support center materials are conveniently organized by topics such as “Account”, “Security”, “Deposit and Withdrawal”, “Trading”, “Verification”, “Futures”, etc. Responses are often provided in a step-by-step format with illustrative screenshots, making them easy for even beginners to understand.
In addition to technical guides, you can also find helpful security tips, such as how to protect against scams or what to do if your deposit does not arrive.
Video Tutorials
CoinEx video tutorials are primarily available on the official CoinEx YouTube channel. Here you can find clear video instructions and short promos about new features. The format is accessible and straightforward: some materials are crafted as short animated clips that help beginners quickly grasp key points.
Periodically, CoinEx also organizes interactive events, such as AMA (Ask Me Anything) sessions with the CEO and other experts, on Telegram, where users can get direct answers to current questions. These sessions are also recorded and made available later, allowing users to catch up on the company’s plans and recent news at their leisure.
Additionally, the exchange may collaborate with well-known crypto influencers who produce educational reviews about the platform. Although this content is not officially produced by CoinEx, it further aids users in mastering the platform’s features.
Customer Support
CoinEx offers multilingual support through a ticket system and online channels. Users note that the support is generally accessible and competent – typical issues are resolved within a reasonable time frame.
Support Channels
CoinEx provides several channels through which users can obtain assistance:
- Ticket System: The primary method is to contact customer support via the ticket form on the website. You fill in the subject and description of your issue and can attach screenshots. Upon submission, a ticket number is generated and a confirmation is sent to your email. Support staff then respond either via email or through the Help Center interface.
- Email: You can directly email the official support address (support@coinex.com), which essentially creates a ticket.
- Online Chat: A chat bot is available on every page of the website for instant support.
- Communities: CoinEx has official Telegram groups in various languages. Often, admins provide support in these groups, especially for routine questions. However, for private matters (account issues, balances) they will direct you to open a ticket.
- Social Media: You can reach out on Twitter by mentioning @coinexcom, though this is generally for general inquiries. For more specific issues, you will be directed to contact support via tickets.
Response Time
CoinEx is not as massive as Binance, so the volume of requests is lower, allowing for more personalized responses without long waiting queues. With global support teams across various time zones, customer assistance is available round-the-clock.
In critical cases (for example, if withdrawals are suspended and an urgent unlock is required), you may still experience a delay while waiting for resolution. Nonetheless, there have been no widespread complaints about weeks-long response times.
Conclusion
CoinEx combines a rich set of features and accessibility, offering competitive trading conditions. It is particularly well-suited for those focused on cryptocurrency trading and who do not require access to traditional financial instruments. If low fees, a wide selection of coins, and a user-friendly interface are your priorities, CoinEx is definitely worth considering.
Of course, it is always important to remember the risks associated with cryptocurrencies: never store large amounts on the exchange, activate all available security measures, and invest wisely. CoinEx, for its part, provides all the necessary tools to make your trading experience as comfortable and secure as possible.
FAQ
What is CoinEx?
CoinEx is a global cryptocurrency exchange offering access to spot, margin, and futures trading, staking, copy trading, and other financial products.
Is CoinEx safe?
Yes, CoinEx is safe; it employs multiple layers of security, 2FA authentication, stores most funds in cold wallets, and has been operating successfully since 2017.
How does CoinEx work?
CoinEx allows users to buy and sell cryptocurrencies, trade on leverage, invest funds to earn interest, and use other financial services.
How do you use CoinEx?
Simply create an account, fund it with cryptocurrency or purchase it via card through a partner, and then trade, invest, or withdraw funds at your convenience.
How do I open an account on CoinEx?
Visit the CoinEx website, click “Sign Up”, enter your email and password, confirm your registration via the email sent to you, and enable two-factor authentication.
How do I deposit funds on CoinEx?
Go to the “Assets → Deposit” section, choose the cryptocurrency and network, obtain your deposit address, and send funds from your external wallet or another exchange.
How do I trade on CoinEx?
Select the appropriate trading section (spot, margin, or futures), choose a trading pair and order type (limit or market), specify the amount, and confirm the trade.
How do I sell cryptocurrency on CoinEx?
Open the relevant trading pair (e.g., BTC/USDT), select the order type, specify the quantity and selling price, then confirm the trade.
How do I withdraw money from CoinEx?
Go to “Assets → Withdraw”, select the coin and network, enter your external wallet address and the amount, then confirm the withdrawal via email and a 2FA code.
How do I delete my CoinEx account?
To delete your account, contact CoinEx customer support via a ticket, state your reason, and verify account ownership.
