Highlights of XM
XM is an international Forex and CFD broker regulated by reputable organizations such as ASIC (Australia), CySEC (Cyprus), and FSC (Belize).
XM offers a wide range of services that attract traders of all levels. With over 1500 trading instruments, extensive educational resources, and a variety of trading platforms, this broker is suitable for both novice and experienced traders.
However, the broker's technical support can be inconsistent, as evidenced by customer reviews highlighting discrepancies in service quality.
Pros and Cons of XM
Pros
- Wide range of trading assets.
- Extensive educational resources.
- Tight spreads on the Ultra Low account.
- Many analytical materials.
- Commission-free deposits and withdrawals.
Cons
- Inactivity fee.
- Standard account has a higher spread than the market average.
XM Reviews
4.4 out of 5Leave a review of your experience:
XM Broker Overview
- Foundation Year
- 2009
- Official Website
- https://www.xm.com
- Regulated in Countries
Belize, Cyprus, Australia, South Africa, United Arab Emirates, Mauritius, Seychelles
More Details- Minimum Deposit
- 5 AUD
- 5 CHF
- 5 EUR
- 5 GBP
- 1800 HUF
- 750 JPY
- 20 PLN
- 5 SGD
- 5 USD
- 90 ZAR
- Spread
- from 0 points
- Max Leverage
- 1:1000
- Trading Assets
- Forex
- Precious Metals
- Energy Carriers
- Soft Commodities
- Indices
- Stocks
- Cryptocurrency
- Trading Platforms
- MetaTrader 5
- MetaTrader 4
- WebTrader
- Email Support
- Hotline Phones
The brokerage company XM offers over 300 financial instruments for Forex and CFD markets. Its main slogan is "Big. Fair. Human." This is the trademark of the holding company Trading Point Holdings Ltd.
XM is in the top 10 of the following ratings:
XM Review Summary
- Licenses from ASIC, CySEC, DFSA, and other regulators
- Segregation of client funds
- Negative balance protection and compensation scheme
Our team of experts conducted the XM broker evaluation using clearly defined criteria and standards. You can familiarize yourself with our broker evaluation methodology by visiting our methodology page. This will help you better understand how we analyze and assess various aspects of broker operations. Continue reading the review to learn all the details about the XM broker and determine if it meets your requirements and expectations.
Reliability and Regulation
| Legal Entity | Regulator |
|---|---|
The XM Group of companies holds licenses from leading regulators in various jurisdictions, including ASIC in Australia, CySEC in Cyprus, FSC in Belize, and DFSA. These licenses testify to the company's strict compliance with international standards and regulatory requirements.
Client accounts are segregated, meaning client funds do not participate in operational transactions and are kept separate from the broker's money. All investments are insured by the Investor Compensation Fund, which implies reimbursement of up to 20,000 euros. In addition, the broker protects negative balance, ensuring that traders cannot spend more than they have invested.
Account Opening
Opening an account with XM is quick, simple, and fully online. The process takes only a few minutes and includes profile creation, email confirmation, and KYC verification.
Registration
To open an XM account, visit the broker’s official website and click “Open an Account.” At the first step, you provide basic personal details such as your name, country of residence, email, and phone number.
Next, you select your account settings:
trading platform MT4 or MT5;
account type (Micro, Standard, or XM Ultra Low);
base currency;
leverage.
After creating a password and confirming your email, you gain access to the XM Members Area, where you can open real or demo accounts and create additional trading accounts if needed.
Verification
To activate a real trading account, KYC verification is required. XM requests a standard set of documents:
Proof of Identity (POI) — passport, national ID, or driver’s license;
Proof of Address (POA) — utility bill or bank statement.
Documents are uploaded through the Members Area to comply with AML requirements.
Minimum Deposit
XM offers one of the lowest entry thresholds in the industry. The minimum deposit starts from $5, making the broker suitable for beginners and testing strategies.
Account Types
XM broker offers a wide range of accounts, making it attractive to a broad spectrum of investors. Additionally, extra services such as copy trading, contests, VPS, and a loyalty program enrich the trading experience and meet the diverse needs of traders.
However, despite the variety of accounts and services, it should be noted that XM does not offer STP accounts, ECN accounts, or accounts with fixed spreads, which could be helpful for specific categories of traders.
Trading Accounts
| Standard | Micro | XM Ultra Low | Shares | |
|---|---|---|---|---|
| Account Currency | USD, EUR, GBP, AUD, CHF, JPY, PLN, ZAR, SGD, HUF | USD, EUR, GBP, AUD, ZAR, SGD | USD | |
| Minimum Deposit | 5 $5 € | 5 $5 € | 10 000 $ | |
| Trading Platforms | MetaTrader 5MetaTrader 4WebTrader | MetaTrader 5 | ||
| Spread | floatingfrom 1.6 pipsfor EURUSD~ 1.7 pips | floatingfrom 0.6 pipsfor EURUSD~ 0.8 pips | floatingfrom 0 pips | |
| Commission per Trade | per 1 lot5 $ | |||
| Trading Assets | ForexIndicesStocksPrecious MetalsEnergy CarriersSoft CommoditiesCryptocurrency | Stocks | ||
| Opened Positions | up to 300 | up to 50 | ||
| Leverage | 1:1-1:1000 | 1:1 | ||
| Margin Call / Stop Out | 50% / 20% | |||
| Order Execution | MM | |||
| Demo Account | ||||
| Islamic Account | ||||
Micro Account
A cent account suitable for beginners and those wishing to start trading with small investments. Leverage up to 1:1000 and a minimum deposit of just $5, making it accessible to many investors.
Standard Account
Ideal for experienced traders, offering a standard contract size of 1 lot = 100,000 and leverage up to 1:1000. With a minimum deposit of $5, it provides flexibility in trading.
XM Ultra Low Account
Suitable for traders looking for low spreads (from 0.6 pips) and high leverage up to 1:1000. With two contract size options, it offers flexibility for different trading strategies.
Shares Account
Intended for serious investors interested in trading shares. With a minimum deposit of $10,000 and no leverage, it's suitable for those looking for stable and long-term stock investments, with the possibility of hedging and specific spread conditions.
Demo Account
Beginners should initially work on an XM demo account to assess their potential. To open one, complete the registration form on the XM website.
The broker opens an account with $10,000 virtual currency. Leverage can be chosen, ranging from 1:1 to 1:888. Trading is done in standard lots.
Importantly, there is no time limit on the demo account.
Swap-Free Accounts
XM Group offers the option of opening Islamic accounts, also known as Swap-free accounts. These accounts are designed for clients who cannot trade swaps due to religious beliefs.
Islamic accounts fully comply with Sharia laws and do not include swaps or interest for carrying positions overnight, making them an ideal choice for Muslim traders.
However, it should be noted that XM reserves the right to require adequate justification to open such an account. This may include providing documents or other evidence confirming the client's religious beliefs.
Copy Trading
Copy trading at XM provides a unique opportunity for even novice traders to trade like professionals. This innovative approach allows copying the trades of experienced traders directly on your account.

Benefits of Copy Trading
- No need to spend a lot of time in front of a monitor.
- Ability to subscribe to traders' strategies and copy their trades.
- Create your strategies and attract subscribers, possibly earning up to 50% of the subscribers' profits.
How It Works
- Subscribe to a strategy. You need an investor account, which can be easily opened in the Personal Cabinet. After confirming the trading account, click the "Copy Strategy" button.
- Features of investor accounts. Investor accounts are denominated in USD and offer leverage of 300:1. They act as digital wallets, accessible on the website and mobile devices. Direct trading operations cannot be performed from the investor account.
- Create a strategy. The process of creating a strategy is simple. Go to the Copy Trading platform, select "Strategy Manager", then "Create Strategy". Your strategy will become visible to investors with more than $150 equity.
- Commissions. Commissions are charged on the amount by which equity exceeds the initial value and are calculated at the close of each trade. Managers receive commissions in the currency of their accounts.

XM Competitions
XM introduces a new and exciting element to the trading world - Forex contests. These contests allow novices and experienced traders to test their skills, compete with others, and win valuable prizes.

Benefits of XM Contests
- Skill testing. Traders can gauge their skills against other participants.
- Great prizes. The possibility to win cash, trading bonuses, physical goods, or an account with a pre-funded balance.
- Reputation development. This is an excellent opportunity to build a reputation and gain subscribers for your strategies in copy trading.
- Strategy management. The chance to become a strategy manager.
How to Participate in a Contest?
- Registration. Select an account for participation and check its compliance with the contest requirements.
- Contest information. All active and upcoming contests are displayed on the platform, where you can learn the conditions, dates, and prizes.
- Participate in multiple contests. You can participate in various competitions simultaneously with different accounts.
- Calculation of results. Results are calculated using a formula that considers the current and initial equity, deposits, and withdrawals.
- Participant rating. The rating is calculated based on the results of all participants, updated every 10 minutes.
- View results. Results of active and completed contests are available on the platform.
XM Traders Club

XM Traders Club is XM’s loyalty programme designed to reward active traders. As clients trade, they progress through different membership levels and gain access to additional benefits and rewards.
The programme features five membership tiers: Bronze, Silver, Gold, Platinum, and Elite. Status is determined by trading volume — higher activity unlocks more advantages.
Traders earn XMC Coins for each closed position, which can be redeemed for cash rewards or bonus credits. Members also benefit from exclusive promotions, advanced market analysis, reports, priority support, and premium VPS services.
Membership status is maintained by meeting minimum trading volume requirements. High-volume traders can receive tailored incentives and enhanced conditions.
VPS from XM
XM offers its clients a Virtual Private Server (VPS) service that ensures stable and uninterrupted trading, especially when using expert advisors and automated strategies.
The VPS is located close to the broker’s trading servers, reducing latency and improving order execution quality. The server operates 24/7 and allows trading regardless of the trader’s internet connection quality.
Key benefits of XM VPS:
stable trading and platform access 24/7;
faster and more reliable order execution;
ideal conditions for using expert advisors (EAs);
ability to manage trading from anywhere in the world;
no dependence on internet or power outages.
VPS types and pricing
XM offers two VPS options depending on the trader’s status.
Standard VPS
Available to all clients via subscription:
cost — 25 USD per month;
2 vCPU;
2 GB RAM;
60 GB SSD;
operating system Windows Server 2022.
Premium VPS
Provided free of charge to traders with Platinum and Elite status under the XM Traders Club:
4 vCPU;
6 GB RAM;
150 GB SSD;
Windows Server 2022;
priority resources and enhanced stability.
How to connect VPS in XM
Connecting a VPS involves several steps:
Open a real trading account with XM.
Choose the appropriate VPS type — Standard or Premium (if eligible).
Confirm the VPS subscription or activation.
Receive the IP address, username, and password for server access.
Connect to the VPS via Remote Desktop (RDP) and install the trading platform.
Commissions
XM’s fee structure can be described as competitive and well-balanced. The broker offers attractive conditions on the Ultra Low account with reduced spreads and no hidden trading fees, and it does not charge deposit or withdrawal fees. These factors make trading costs comfortable for most active traders. While the Standard account features above-average spreads and an inactivity fee, these aspects have limited impact when trading regularly.
Spreads and Swaps
At XM, spreads and swaps are the primary forms of trading fees.
The Ultra Low account offers the most favorable conditions with low spreads and no swaps on many currency pairs. The average spread on this account is lower than the market average other brokers offer.
However, it should be noted that the Standard account has above-market average spreads and swaps. This could make the Ultra Low account attractive to traders seeking minimal trading costs.
Here is a table of average spreads and swaps for major currency pairs on XM's Standard account.
| Asset | Average spread | Swap long | Swap short |
|---|---|---|---|
| AUDUSD | 2.1 pips | -2.33 pips | -1.73 pips |
| EURUSD | 1.7 pips | -8.61 pips | 2.19 pips |
| GBPUSD | 2.0 pips | -3.67 pips | -3.77 pips |
| NZDUSD | 2.7 pips | -4.03 pips | 0.47 pips |
| USDCAD | 2.6 pips | 2.05 pips | -9.65 pips |
| USDCHF | 2.7 pips | 3.91 pips | -13.39 pips |
| USDJPY | 1.9 pips | 0.44 pips | -26.78 pips |
Withdrawal fees
XM does not charge any deposit or withdrawal fees on its side, which is a notable advantage compared to many competitors. Clients only pay potential fees charged by payment providers or banks, where applicable.
Rebates and spread cashback
XM supports rebate programmes that allow traders to receive part of their trading costs back in the form of cash rewards. The rebate amount depends on trading volume, account type, and partner programme conditions.
For active traders and clients using cashback services or partner websites, rebates can significantly reduce the effective cost of trading and make XM’s conditions more competitive.
Inactivity Fee
XM charges an inactivity fee if an account remains inactive for twelve months. In this case, a one-time account maintenance fee of 15 USD (or the equivalent in another currency) is charged, followed by a monthly fee of 5 USD for each month of inactivity. The broker reserves the right to change the inactivity period at its discretion, making it essential to regularly monitor the account status.
Deposit and Withdrawal
XM offers a convenient and well-structured deposit and withdrawal system focused on speed, security, and the absence of unnecessary fees. All transactions are processed through secure payment gateways using modern encryption and anti-fraud technologies.
Deposits are processed instantly in most cases, while withdrawal requests are handled within one business day, which meets high industry standards. Cryptocurrencies are not supported as a funding method, which may limit options for some traders.
Deposit Methods
| Payment System | Currencies | Deposit Fee | Operation Limit |
|---|---|---|---|
0% | from 5 USD | ||
0% | from 5 USD | ||
0% | from 5 USD | ||
0% | — | ||
0% | from 5 USD | ||
0% | from 5 USD |
XM supports a wide range of reliable and regulated payment methods, depending on the client’s region:
Visa and MasterCard credit/debit cards;
bank wire transfers;
e-wallets such as Skrill, Neteller, and SticPay;
local payment systems and online banking solutions.
Deposits can only be made by the account holder — third-party payments are not accepted.
For e-wallets, the minimum deposit amount is USD 5, while bank transfers generally have no minimum limit.
Most deposits are credited instantly, allowing traders to respond quickly to market movements and news.
Withdrawal Methods
| Payment System | Currencies | Withdrawal Fee | Operation Limit |
|---|---|---|---|
0% | from 5 USD | ||
0% | from 5 USD | ||
0% | from 5 USD | ||
0% | from 100 EUR |
Withdrawals are available only after completing account verification, which includes identity confirmation. This is a standard AML requirement designed to protect client funds.
XM processes withdrawal requests within 24 hours (1 business day). A large portion of withdrawals is approved automatically, and withdrawals are available 24/7, including weekends. In most cases, funds are returned via the same payment method used for deposits.
XM does not charge withdrawal fees on its side and usually covers payment provider fees. However, international wire transfers, especially amounts below USD 200, may be subject to bank fees.
Clients receive email notifications at each stage of the withdrawal process.
Markets and Products
The wide range of markets and trading instruments makes XM a versatile broker suitable for both beginner and experienced traders. The broad asset selection allows traders to build diversified strategies and work with multiple asset classes within a single trading account.
XM provides access to more than 1,500 financial instruments, covering the major global markets.
What markets are available?
| Broker | FP Markets | XM | Libertex |
|---|---|---|---|
| Forex | 81 | 55 | 51 |
| Precious Metals | 17 | 3 | 5 |
| Energy Carriers | 5 | 3 | 6 |
| Soft Commodities | 7 | 8 | 6 |
| Indices | 18 | 50 | 36 |
| Stocks | 566 | 1307 | 139 |
| ETF | 58 | — | 10 |
| Bonds | 2 | — | 3 |
| Cryptocurrency | 12 | 58 | 79 |
Overall, XM’s trading arsenal includes more than 1,500 instruments, which is one of the highest figures among retail brokers.
Forex
Forex trading is one of XM’s strongest areas. Traders have access to over 55 currency pairs, including major, minor, and exotic pairs.
The Forex market is available 24/5, with fast order execution and the possibility to use high leverage of up to 1:1000 (depending on jurisdiction). This makes XM suitable for trading macroeconomic events, news releases, and short-term market movements.
Stocks (CFDs)
XM offers one of the largest selections of stock CFDs among Forex brokers, with over 1,300 instruments available.
Traders can access shares of companies from the US, Europe, and other regions, including many of the world’s leading publicly listed corporations.
Trading is conducted in CFD format, allowing traders to speculate on both rising and falling prices without owning the underlying shares.
Indices
For traders who prefer to focus on broader market trends, XM provides access to 50 equity indices.
The offering includes:
- US indices (S&P 500, Dow Jones, Nasdaq);
- European indices (DAX, FTSE 100, CAC 40);
- Asian indices (Nikkei 225, Hang Seng, and others).
Both spot indices and futures-based contracts are available, allowing traders to choose between intraday and medium-term trading approaches.
Commodities
XM offers a well-balanced range of commodity CFDs, enabling traders to diversify their portfolios with assets that are sensitive to inflation and geopolitical factors.
Available instruments include:
- precious metals (gold, silver, platinum);
- energy products (WTI and Brent crude oil, natural gas);
- soft and agricultural commodities (coffee, cocoa, corn, and others).
Cryptocurrencies
Under selected XM entities, clients can trade cryptocurrency CFDs. More than 50 digital assets are available, including Bitcoin, Ethereum, Ripple, Litecoin, and others.
Cryptocurrency trading is conducted via CFDs, meaning there is no need to own the underlying tokens or use digital wallets. Traders can speculate on both upward and downward price movements.
It should be noted that cryptocurrency instruments are not available in all jurisdictions and depend on the regulatory entity under which the client is registered.
Leverage
The maximum leverage depends on the market and product. Let's consider the maximum leverage relative to the market.
| Trading Instrument | Max. Leverage for Retail Traders |
|---|---|
| Forex | 1:1000 |
| Precious Metals | 1:1000 |
| Energy Carriers | 1:200 |
| Soft Commodities | 1:50 |
| Indices | 1:500 |
| Stocks | 1:10 |
| Cryptocurrency | 1:500 |
This leverage structure allows traders to manage risk flexibly and select suitable conditions for different trading strategies.
Additional Products
XM also offers specialised instruments that are available under certain jurisdictions:
Turbo Stocks — equities designed for short-term trading with increased intraday volatility and leverage;
Thematic Indices — instruments that track the performance of specific sectors and industries, such as technology, healthcare, and blockchain.
Trading Platforms
XM provides access to MetaTrader 4, MetaTrader 5, and WebTrader, along with a set of built-in tools for market analysis and trading account management. The platforms are suitable for both manual trading and automated strategies and are available on desktop computers, mobile devices, and through a web browser.
In addition to the trading terminals themselves, traders have access to additional features that simplify market analysis and everyday trading activities. These include charting tools, a notification system, analytical sections, and centralised account management across different devices.
MetaTrader 4

MetaTrader 4 (MT4) is a classic trading platform primarily focused on the Forex and CFD markets. It remains popular among traders due to its simple interface, stable performance, and fast order execution.
The platform supports automated trading through Expert Advisors and is suitable for scalping and intraday trading strategies. MT4 is available for Windows and macOS, as well as in mobile versions for iOS and Android.
It is important to note that CFD trading on stocks is not available on MetaTrader 4, so traders who wish to trade this asset class need to use MetaTrader 5.
MetaTrader 5

MetaTrader 5 (MT5) is a more modern and feature-rich trading platform designed for multi-asset trading.
MT5 supports trading in stock CFDs and other financial instruments, offers a wider range of timeframes and technical indicators, and includes an integrated economic calendar. The platform is suitable for traders who require deeper market analysis and access to multiple markets within a single terminal.
WebTrader

WebTrader is the browser-based version of the trading platform and does not require any software installation.
It provides quick access to the trading account from any device and operating system, making it a practical solution for mobile or temporary trading, as well as for use outside the main workplace.
Key Trading Features and Tools at XM
In addition to the core functionality of its trading platforms, XM provides a range of supporting tools designed to enhance the trading process and make daily trading more structured and convenient.
Charting and technical analysis tools allow traders to work with interactive charts, apply technical indicators, and analyse price movements of various financial instruments in detail.
XM AI is used to quickly assess the current market situation and obtain reference analytical information on specific instruments and overall market conditions.
The notification system allows traders to set alerts for price changes, important market events, and account-related updates. This helps traders stay informed without the need to constantly monitor the trading platform.
Watchlists make it possible to organise and sort trading instruments, enabling convenient monitoring of selected markets and faster decision-making.
The platform also includes sections with market analytics and news. These sections can be useful for identifying potential trading ideas and assessing the broader market environment.
For mobile use, XM offers a full-featured application for iOS and Android, allowing traders to manage their trading activity and accounts at any time.
Analytics
XM offers a comprehensive analytics environment integrated directly into its trading platform and client area. The analytics cover technical and fundamental analysis, market sentiment, news flow, and supporting tools for informed decision-making. This setup is suitable both for active traders and for those who prefer thorough analysis before entering the market.
Market News and Fundamental Insights
In the news section, traders have access to up-to-date content from leading information providers, including macroeconomic events, central bank commentary, and corporate news. News is structured by instruments and regions, making it easier to track factors that affect specific markets.

Trading Central — Trade Ideas and Technical Signals
XM integrates analytical content from Trading Central, which is clearly highlighted as a dedicated tool within the platform interface.
The service provides:
trade scenarios for key assets;
support and resistance levels;
signals based on technical models;
concise commentary on current market conditions.
Trading Central can be used as a source of trade ideas or as an additional confirmation for a trader’s own analysis.

Insights and Market Sentiment
The Insights section allows traders to assess current market sentiment for individual instruments. It displays the distribution of buy and sell positions, daily price changes, and technical scores across different time horizons — short-term, medium-term, and long-term.
This format is particularly useful for traders who incorporate sentiment analysis as a contrarian or confirmation-based input.

Technical Analysis from XM Analysts
XM regularly publishes its own analytical reports covering:
key technical levels;
price patterns and formations;
potential market scenarios;
medium-term and weekly outlooks.
These materials are designed for practical use and are updated in line with current market conditions.

Economic Calendar and Corporate Events
XM provides an interactive economic calendar that includes:
upcoming macroeconomic releases;
expected impact levels;
forecast and actual values;
direct links between events and affected instruments.
In addition, the Corporate Events section allows traders to track dividends, earnings reports, and other company-related events that may influence stocks and equity indices.

Trading Calculators
XM also offers a set of trading calculators designed to help traders:
calculate margin requirements;
determine pip value;
manage risk and position size;
plan trades with leverage considerations in mind.
These calculators are especially useful for traders who place strong emphasis on risk management and precise trade planning.
Education
XM’s educational ecosystem is built around practical learning and includes a variety of formats — from video content and webinars to live educational sessions and offline events. The materials are suitable for traders of different experience levels and are available in multiple languages.
Live Education and Interactive Sessions
XM regularly hosts live educational sessions where traders can:
review current market conditions;
ask questions in real time;
receive commentary from professional traders and analysts.
The Live Education format is fully integrated into the XM ecosystem and accessible directly from the trading account.

Webinars
XM runs regular webinars for traders of all levels, covering topics from basic concepts to advanced trading strategies. Educational series are structured by difficulty level and available across multiple time zones, making them accessible to a global audience.
In addition, Grand Webinars are held to explore more advanced topics and specific market environments in greater depth.

Educational Video Content
XM’s video library includes:
introductory materials for beginners;
breakdowns of trading strategies;
tutorials on using MT4, MT5, and WebTrader platforms;
videos covering indicators and trading tools.
The content is well-structured and available free of charge, allowing traders to learn at their own pace.

Seminars and Trading Workshops
In selected regions, XM organizes offline seminars and trading workshops, where traders can gain practical knowledge in a face-to-face environment and interact directly with experts. This complements the online education and adds flexibility to the learning program.
Multilingual Learning Support
XM’s educational materials are available in dozens of languages, enabling traders from different regions to learn without language barriers. This approach highlights XM’s focus on global accessibility and trader development across international markets.
Customer Support
XM’s technical support is built as a round-the-clock, multi-layered assistance system designed to serve the broker’s global client base. Support is available 24/7 through multiple communication channels and covers both technical issues and account-related matters, including trading conditions and verification.
XM relies on in-house support teams that are well trained in the company’s platforms, products, and regulatory requirements. This approach helps ensure consistent service quality and fast responses regardless of the client’s region or time zone.
Contact Details
Registered address: Belize, Belize City, Suite 404, The Matalon, Coney Drive
Email: support@xm.com
Live chat: available 24/7 on the website and in the mobile app
Phone: +501 223-6696, +501 227-9421 (available 24/7)
Additional messaging channels
This wide range of communication options makes XM’s support accessible and convenient for traders across different regions and communication preferences.
Support Channels and Format
XM offers several ways to contact support, allowing clients to choose the most convenient option:
live chat with quick access to a support agent;
email support with a ticketing system and request tracking;
phone support (availability may vary by region);
messaging apps (LINE, WhatsApp, Telegram);
a help center and FAQ section for self-service solutions.
Support is also integrated into the XM mobile app, enabling traders to get assistance without leaving the trading environment or interrupting their activity.
Multilingual Support
One of XM’s key strengths is its multilingual customer support, available in more than 30 languages, including English, Ukrainian, Spanish, Portuguese, Arabic, Chinese, and many others.
This significantly reduces language barriers and makes communication with the broker more comfortable, especially for traders in non-English-speaking regions.
Client Feedback on XM Support
Client feedback on XM’s support service is generally positive and consistent. Traders most often highlight:
fast responses via live chat and messaging apps;
polite and clear communication;
strong knowledge of platforms, trading conditions, and procedures;
efficient assistance with verification and withdrawal-related questions.
Negative feedback typically relates to regulatory restrictions, bonus conditions, or compliance requirements. In such cases, support provides standard explanations within company policies, which may seem formal but are necessary to meet international regulatory standards.
XM Alternatives
Looking for XM alternatives? Compare key features of XM against its competitors.
| Broker | FXOpen | HYCM | XM | OANDA | InstaForex |
|---|---|---|---|---|---|
| Rating | 4.3/5 | 4.2/5 | 4.7/5 | 4.3/5 | 4.2/5 |
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| Spread | from 0 points | from 0.1 points | from 0 points | from 0.5 points | from 0 points |
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| Reviews | FXOpen review | HYCM review | OANDA review | InstaForex review | |
| Broker comparison | XM vs FXOpen | XM vs HYCM | XM vs OANDA | XM vs InstaForex |
If you want to compare XM with other forex brokers in more detail, go to the Forex Brokers Comparison page.
Conclusion
XM broker offers a wide range of services, making it an attractive option for various traders. With over 1500 trading instruments, extensive educational resources, and numerous trading platforms, XM is ideally suited for beginners and experienced traders. Novice traders will particularly appreciate the accessible educational materials and low entry threshold, while professionals will find the competitive spreads and diversity of instruments appealing.
FAQ
Is XM legit?
Yes, XM is a legitimate broker. It is regulated by several reputable authorities, including ASIC (Australia), CySEC (Cyprus), DFSA (UAE), and FSC (Belize).
Which country is XM from?
XM is registered and regulated in several countries, with its primary registration and headquarters located in Cyprus.
Is XM an ECN broker?
No, XM is not an ECN broker. It operates as a market maker.
How does XM make money?
XM makes money through spreads on trades and potentially through other fees such as overnight financing charges.
Is XM good for beginners?
Yes, XM is considered good for beginners due to its extensive educational resources, user-friendly platforms, and wide range of trading tools.
Does XM offer a demo account?
Yes, XM offers a demo account that allows traders to practice and familiarize themselves with the platform without risking real money.
How can I open an account with XM?
To open an account with XM, you need to visit their website, complete the registration form, verify your identity, and fund your account.
How can I delete my XM account?
To delete your XM account, you need to contact XM's customer support and request account closure. They will guide you through the process.
What is the minimum deposit for XM?
The minimum deposit for XM varies depending on the account type, but it generally starts from $5.
What is the maximum leverage on XM?
The maximum leverage offered by XM is up to 1:1000, depending on the account type and regulatory requirements.
How do I deposit funds in an XM account?
You can deposit funds into your XM account through various methods, including bank transfers, credit/debit cards, and electronic wallets like Skrill and Neteller.
How do I withdraw money from XM?
To withdraw money from XM, you need to log in to your account, go to the withdrawal section, and follow the instructions for your chosen withdrawal method.
Does XM provide VPS?
Yes, XM provides VPS (Virtual Private Server) services for its clients, which can help improve trading performance and connectivity.
Is XM suitable for scalping?
Yes, XM allows scalping, making it suitable for traders who prefer this strategy.
Is XM suitable for auto-trading?
Yes, XM supports auto-trading through platforms like MetaTrader 4 and MetaTrader 5, which allow for the use of Expert Advisors (EAs).
Is XM suitable for hedging?
Yes, XM allows hedging, making it suitable for traders who use this strategy to manage risk.
Is XM suitable for spread betting?
No, XM does not offer spread betting. It focuses on Forex and CFD trading.





