Pepperstone DE Review 2024

Last updated Mar 1, 2024
Логотип Pepperstone DE
4.5/5
74.1% of retail investors lose money when trading CFDs with this broker
Nikolay Zavarov - Author
Nikolay Zavarov
Author
Andrey Bondarenko - Editor
Andrey Bondarenko
Editor

In this review, we will analyze the activities of Pepperstone, evaluate its cooperation conditions, and present real trader reviews. The aim of the review is to assist beginners in deciding whether to choose this broker as their intermediary or to continue their search.

Pepperstone Broker Overview

Foundation Year2010
Official Websitehttps://pepperstone.com
Regulated in CountriesAustralia, Bahamas, Cyprus, United Arab Emirates, Germany, Kenya, United KingdomMore Details
Minimum Deposit
  • 1 EUR
Spreadfrom 0 points
Max Leverage1:30
Trading Assets
  • Forex
  • Indices
  • Cryptocurrency
  • ETF
  • Stocks
  • Precious Metals
  • Energy Carriers
  • Agricultural Commodities
Trading Platforms
  • MetaTrader 5
  • MetaTrader 4
  • cTrader
  • TradingView
Email Support
  • support@pepperstone.com
Hotline Phones
Social Media

Pepperstone is an ECN broker that was founded in Melbourne, Australia. It has been operating since 2010.

Pepperstone specializes in providing services for trading in financial markets. With fast trade execution, low commissions, and a wide range of instruments, Pepperstone aims to help traders achieve their trading goals.

The company has been honored with prestigious awards from Investment Trends and Deloitte, confirming its recognition for high customer service and trading conditions.

Pepperstone Review Summary

The broker evaluation is conducted based on our unique methodology, which we have developed to simplify the broker selection process for our users. We have considered numerous factors, including regulation, trading conditions, platforms, educational materials, and the quality of customer service.

We hope our assessment and review of Pepperstone will help you make an informed decision. Continue reading the review to learn more about how this broker operates and why it might be a good choice for you.

Reliability and Regulation

Rating:5/5
Legal EntityRegulatorReview
Pepperstone AU review
Pepperstone review
Pepperstone EU review
Pepperstone AE review
Current review
Pepperstone KE review
Pepperstone UK review

Pepperstone is regulated in seven different jurisdictions, indicating a high level of reliability and regulation. It is important to note that each of these regulators has its standards and requirements, ensuring comprehensive oversight and transparency of the broker's activities.

Among these regulators are respected organizations such as ASIC (Australia), SCB (The Bahamas), CySEC (Cyprus), DFSA (UAE), BaFin (Germany), CMA (Kenya), and FCA (United Kingdom). This confirms Pepperstone's status as an international broker operating by international standards.

Fund Security

Pepperstone's commitment to the safety of client funds is a cornerstone of its operations. When opening a trading account with Pepperstone, clients are assured of the secure handling of their capital. A series of measures are in place to ensure clients can trust Pepperstone with their funds.

Security Measures for Client Funds

  1. Segregated accounts. Client funds are kept in segregated accounts at regulated banks, ensuring they are not mixed with Pepperstone's funds or assets.

  2. Tier-1 bank storage. Funds are held in separate accounts with Tier-1 banks, known for their high level of security and stability.

  3. Legal deposit protection. Statutory deposit insurance schemes cover deposits. In the event of the insolvency of the holding banks, reimbursable deposits are protected up to €100,000.

  4. Regulatory compliance. Pepperstone adheres to stringent regulatory guidelines regarding storing client funds, ensuring that these funds and deposits are protected from creditors in case of the firm's liquidation.

  5. Membership in compensation schemes. Pepperstone GmbH is a member of the Compensation Scheme of Securities Trading Companies (Entschädigungseinrichtung der Wertpapierhandelsunternehmen - EdW). This scheme provides additional security by covering liabilities in Euros towards its clients up to 90%, with a maximum limit of €20,000.

Client Funds Protection Framework

AspectDetail
Segregated AccountsAt regulated banks, separate from Pepperstone's assets
Bank TierTier-1 Banks for additional security
Deposit InsuranceCoverage up to €100,000 under statutory schemes
Regulatory ComplianceAdherence to strict guidelines for fund storage
Compensation SchemeEdW membership, covering up to 90% of liabilities, max €20,000

This comprehensive approach to client fund security is a testament to Pepperstone's dedication to offering its clients a trustworthy and reliable trading environment. The firm's practices ensure that client investments are well-protected, enhancing overall confidence in Pepperstone as a trading partner.

Account Opening

Rating:5/5

Opening an account with Pepperstone is simple, convenient, and quick, and most traders should not encounter any difficulties.

Registration

To open a personal account with the Pepperstone broker, you need to visit the company's official website and click the "Join Now" button in the upper right corner, after which users are redirected to the registration page.

In the registration form, you must indicate:

  • account type - individual, company, introducing broker;
  • country of residence;
  • first and last name;
  • date of birth;
  • mobile phone number;
  • email;
  • password for personal cabinet access.

Now, you have access to your cabinet.

Verification

You must complete the verification process; otherwise, you cannot open a trading account. Without verification, only a demo account is available.

First, you will need to fill out all the necessary forms:

  • personal details, residential address;
  • trading preferences - terminal, leverage, account type, account currency;
  • employment, income, trading experience;
  • a suitability test for trading CFDs and Forex. A regulatory requirement;
  • declaration. Here you simply need to familiarize yourself and confirm that you understand and agree with the broker's terms.

You should only provide accurate information, as you must further confirm it.

As the last step, users are asked to provide photographs or scanned images of a passport or other identity document and a bank statement or utility bill to confirm their residential address.

Client Area Overview

Upon completion of verification, clients have access to all the features of the personal cabinet. You can now:

  • open a trading account;
  • deposit and withdraw funds;
  • use the broker's calculators and trading tools;
  • apply to participate in the broker's affiliate program;
  • download the trading platform;
  • contact technical support.
Pepperstone Client Area
Pepperstone Client Area

Minimum Deposit

There is no fixed minimum deposit amount at Pepperstone. Consider your trading experience and financial situation when deciding on the size of your deposit.

Account Types

Rating:3/5

Pepperstone offers extensive opportunities for most traders, including various trading platforms, access to VPS hosting, and support for various asset types for trading. However, it should be noted that the absence of cent accounts, fixed spread accounts, and insufficient variety in account types may not fully meet the needs of certain trader categories. This is especially relevant for beginners who may find it more convenient to start with a cent account and those who prefer a fixed spread's stability.

Trading Accounts

Standard and Razor accounts are available for selection.

StandardRazor
Account CurrencyEUR, CHF
Minimum Deposit1
Trading PlatformsMetaTrader 5MetaTrader 4cTraderTradingView
Spreadfloatingfrom 1 pipsfor EURUSD~ 1.15 pipsfloatingfrom 0 pipsfor EURUSD~ 0.15 pips
Commission per Tradeper 1 lot3.5 $
Trading AssetsForexIndicesCryptocurrencyETFStocksPrecious MetalsEnergy CarriersAgricultural Commodities
Opened Positions
Leverage1:1-1:30
Margin Call / Stop Out100% / 50%
Order ExecutionECN
Demo Account
Islamic Account
RegisterRegister

The company welcomes all trading styles and allows the use of advisors.

Demo Account

There is an opportunity to open a demo account for all clients under standard conditions. Starting balance: from 200 to 50,000 in any account currency.

The number of demo accounts is unlimited.

Professional Clients

Pepperstone offers a professional trading account that exempts users from the usual regulatory restrictions. Professional clients at Pepperstone enjoy the benefit of higher leverage in their trading activities and have the opportunity to participate in the Active Trader program.

Key Features for Professional Clients

Professional clients at Pepperstone are provided with a variety of exclusive features:

  • Dedicated relationship manager. Each professional client receives personalized care from a dedicated Relationship Manager.
  • Increased leverage. The leverage available to professional clients can increase to 1:500 for Forex and 1:400 for Indices.
  • Exclusive events. Professional clients are invited to exclusive events, offering networking opportunities with fellow professional traders.
  • Enhanced order execution. The platform allows for placing larger trades in a single click.
  • Active trader program. This program is exclusive to professional clients, offering cash rebates on Forex trades and a range of benefits for high-volume trading.
  • Referral rewards. Potential earnings of up to 2,500 Euros for each successful referral of like-minded traders.
  • VPS hosting. Professional clients can access VPS hosting, facilitating round-the-clock operation of automated, algorithmic strategies.
  • Rebates without minimum volume. The Active Trader Program includes a 5% rebate on FX and Indices trades without a minimum trading volume requirement.

Important Considerations

Individuals considering a professional account at Pepperstone should be aware of the loss of certain retail client protections, such as using sophisticated language in communications, the assumption of relevant trading experience, and the non-applicability of leverage restrictions.

Eligibility Criteria for Professional Account

To be eligible for a professional account at Pepperstone, individuals should meet at least two of the following criteria:

  1. Placing at least 10 significantly large trades per quarter over the last year.
  2. Possessing a financial instrument portfolio, including cash deposits exceeding €500,000.
  3. Having at least one year of professional experience in the financial sector with knowledge of derivatives trading.

VPS

VPS (Virtual Private Server) allows traders to run automated algorithmic strategies, including advisors, 24 hours a day, 7 days a week on a virtual machine.

The advantages of trading using VPS hosting include minimizing the likelihood of system downtime due to technological failures and connection problems.

ForexVPS

The ForexVPS service provides access to ultra-low latency of about 1 millisecond, a 100% uptime guarantee, and the ability to install any advisor. They have a team of experts ready around the clock to help you install any advisors or third-party tools or fix any problems. ForexVPS will come pre-installed with Pepperstone MetaTrader 4, so you can start trading immediately.

New York City Servers

Pepperstone also cooperates with New York City Servers. NYC Servers understands how important it is for traders to have a stable connection with low latency to the broker, so the service guarantees fast order executions and robust servers that run 24 hours a day, 7 days a week. In addition, all NYC Servers services are supported by round-the-clock support via email, support tickets, online chat, and phone.

Commissions

Rating:4/5

An important aspect when choosing a broker is the structure of fees. Pepperstone does not charge a commission for account inactivity or withdrawing funds, which is a significant advantage for traders. As for trading commissions, the broker offers competitive trading conditions.

Commission per lot

Pepperstone charges a commission only on Razor accounts when trading Forex and stock CFDs. The commission depends on the chosen account currency and the type of trading platform.

Account currencyMT5 Razor / MT4 RazorcTrader Razor / TradingView Razor Commission per 1 lot
Commission per 0.01 lotCommission per 1 lot
USDUSD 0.04 USD (0.08 USD per turnover)3.50 USD (7 USD per turnover)3 USD / 3.50 USD
EUREUR 0.03 EUR (0.06 EUR per turnover)2.61 EUR (5.23 EUR per turnover)
CHFCHF 0,03 CHF (0,06 CHF per turnover)3,30 CHF (6,60 CHF per turnover)

The commission structure for Pepperstone can be considered average in the market.

Here is the commission per lot for the EURUSD pair with different Forex brokers.

BrokerIC Markets EURaw SpreadFxPro EUcTraderPepperstone EURazorAdmirals EUZero.MT5
Commission per lot$3.5$3.78$3.5$3

Spreads and Swaps

The main costs for a trader on a Standard account are spreads and swaps. Minimum and average spreads on major currency pairs are very attractive. They can be estimated as below the market average. As for swaps, their values can be called average.

Let's consider the spreads and swaps of the main currency pairs on Standard accounts.

AssetAverage spreadSwap longSwap short
AUDUSD1.2 pips-3.69 pips0.91 pips
EURUSD1.1 pips-6.28 pips2.29 pips
GBPUSD1.4 pips-3.36 pips-1.56 pips
NZDUSD1.4 pips-1.37 pips-1.01 pips
USDCAD1.4 pips-1.00 pips-4.88 pips
USDCHF1.4 pips6.14 pips-10.58 pips
USDJPY1.3 pips11.77 pips-25.20 pips

CFD Stock Commissions

Trading stock CFDs means trading at direct underlying exchange prices without additional mark-ups added to the bid/ask spread. Instead, you pay a small commission for each trade executed.

SharesCommission per transactionMinimum fee
US0.02 USD-
DE0.10%7 EUR
AU0.07%5 AUD
UK0.10%-
HK0.20%45 HKD

Deposit and Withdrawal

Rating:4/5

Pepperstone offers various account funding methods, including PayPal, Bank transfer, Visa, and Mastercard. The absence of deposit fees is a significant advantage. However, withdrawals are available only via bank transfer, which may be inconvenient for some clients. Additionally, clients are responsible for any bank fees associated with withdrawals, which can increase costs.

The processing time for deposits and withdrawals is generally acceptable, though unforeseen circumstances can extend withdrawal times. Overall, the terms for depositing and withdrawing funds are pretty transparent and convenient for most traders.

Account Funding Methods

You can fund your account opened with Pepperstone through one of the following payment systems.

Payment SystemCurrenciesDeposit FeeOperation Limit
PayPalPayPal
EURCHF
0%
from 10 to 50000 EUR
Bank TransferBank Transfer
EURCHF
0%
VisaVisa
EURCHF
0%
from 10 to 65000 EUR
MastercardMastercard
EURCHF
0%
from 10 to 65000 EUR

A broker-to-broker funds transfer is possible, taking 2-3 business days.

Fund Withdrawal

Payment SystemCurrenciesWithdrawal FeeOperation Limit
Bank TransferBank Transfer
EURCHF
0%
  • Due to regulatory requirements, withdrawals are available only via bank transfer.

  • Bank fees for withdrawals are charged to the client.

  • Withdrawals take from 3 to 5 business days.

  • Unforeseen circumstances may arise that can extend the withdrawal time.

Markets and Products

Rating:5/5

Pepperstone offers trading in currency pairs and CFDs on indices, commodities, stocks, and ETFs.

The broker utilizes several tier-one liquidity providers to offer clients competitive quotes with low spreads and high liquidity across various instruments.

What markets are available?

  • 97 currency pairs;

  • 20 metals;

  • 4 energy commodities;

  • 16 soft commodities;

  • 23 stock indices from the Americas, Europe, Asia and Africa;

  • 3 currency indices;

  • 1000+ CFDs on US, UK, German and Australian stocks;

  • 100+ CFDs on ETFs from 35 countries.

Trading CFDs on stocks is available only on the MetaTrader 5 platform.

Margin Requirements

Trading InstrumentMax. Leverage for Retail TradersMax. Leverage for Pro Traders
Forex
1:30
1:500
Precious Metals
1:20
1:100
Energy Carriers
1:10
1:100
Agricultural Commodities
1:10
1:50
Indices
1:20
1:400
Stocks
1:5
1:20
ETF
1:5
1:20
Cryptocurrency
1:2
1:10

Trading Platforms

Rating:5/5

Pepperstone offers a wide selection of high-quality and functional trading platforms, making it attractive to many investors.

Desktop Platforms

Clients can choose from several available trading platforms:

  1. MetaTrader 4 is the most common trading terminal for personal computers among brokers in the CIS region.

  2. MetaTrader 5 is a more powerful version of MetaTrader—all the features you use but with even greater functionality.

  3. cTrader - with its intuitive design, emulating an institutional trading environment, is perfect for those just starting trading.

MetaTrader 5
MetaTrader 5

Trading Platforms Comparison

Desktop VersionsWindowsWindows, Mac OSWindows, Mac OS
Web VersionYesYesYes
Android/iOSYesYesYes
150+ Trading InstrumentsYesYesYes
Algorithmic TradingYesYesYes
Strategy BacktestingYesYesYes
Customizable Charts and IndicatorsYesYesYes
Regulated Session TimingYesNoNo
Market Depth AnalysisYesNoYes
Advanced Take-Profit/Stop-Loss LevelsYesNoNo
Access to Historical DataNoYesYes
Detachable Charts for Multiple MonitorsYesNoNo
Social Trading / Copy TradingYesYesYes
Profiles, Templates, and Passwords Stored in CloudYesNoNo
CFD Stock TradingNoNoYes

TradingView

TradingView is an advanced social network for traders and investors in financial markets. It is one of the most sought-after platforms for technical analysis, boasting many features.

TradingView
TradingView

Advantages of TradingView

The distinctive advantages of TradingView include:

  1. Data Visualization. TradingView offers flexible and quality data visualization tools that include various chart types.

  2. Social Network. TradingView has powerful social features that allow traders to exchange ideas and strategies and learn from other community members.

  3. Cloud Technology. All work is saved in the cloud so that you can access your charts, analytics, and settings from any device.

  4. Cross-Platform. TradingView works on any operating system and any device. There is also a mobile application for iOS and Android.

How to Connect Your Pepperstone Account to TradingView?

You can connect your Pepperstone account to TradingView as follows:

  1. Create a Razor account at Pepperstone to connect to TradingView.

  2. Complete the registration and fund your account. The TradingView platform will be available in the trading settings.

  3. Log into the TradingView platform and select the Trading Panel. Find Pepperstone and connect your account to start trading.

  4. Connect and authorize your Pepperstone trading account with your TradingView account by approving access.

  5. Once a successful connection is established, you can begin trading on TradingView with your Pepperstone account.

Analytics

Rating:5/5

Pepperstone boasts a well-developed analytical department that includes daily market reviews, an economic calendar, the powerful market analysis tool Autochartist, and convenient calculators for traders.

Market Reviews

Pepperstone specialists conduct daily analytics of the available trading instruments. This information is published on the broker's official website and is accessible to all users.

Market analysis from Pepperstone experts
Market analysis from Pepperstone experts

Economic Calendar

The broker's website features a dedicated section on current economic news. By using this tool, traders can promptly respond to market changes associated with economic events.

Economic Calendar at Pepperstone
Economic Calendar at Pepperstone

Autochartist

The Autochartist service is available within the Pepperstone personal cabinet. It is an automated tool that simplifies the process of technical analysis by facilitating the identification of key support and resistance levels and detecting hundreds of potential trading opportunities.

Autochartist at Pepperstone
Autochartist at Pepperstone

Calculators

Various trading calculators are also available in the trader's cabinet.

  • Pip Calculator - provides the value of a single pip based on the trade volume entered for a specific asset.

  • Margin Calculator - shows the margin required to enter a position for an asset, taking into account the account's leverage, volume, and the asset being traded.

  • Profit Calculator - displays the trading profit for an asset considering the transaction volume, the difference in the opening and closing prices, and the traded asset.

Education

Rating:5/5

Pepperstone greatly emphasizes the educational component, offering a broad spectrum of instructional materials and resources.

Trading Guides

Pepperstone provides detailed trading guides that help deepen knowledge in trading on volatile markets, help understand the risks of CFD trading and how to manage them, and help grasp the basics of FX Swap trading. These guides are designed to assist traders of all levels to trade more confidently in the financial markets.

Pepperstone Trading Guides
Pepperstone Trading Guides

Webinars

The broker regularly conducts webinars that offer clients the chance to learn from professionals and receive valuable tips and recommendations. Recordings of past webinars are also available on the broker's website.

Pepperstone Webinars
Pepperstone Webinars

Educational Videos

Pepperstone clients have access to an extensive library of educational videos that cover topics from the basic principles of CFD trading to specific aspects of trading with particular assets. These videos explain CFDs' advantages, risk management principles, liquidity's impact on trading, and much more.

MetaTrader 4 Course

For those new to the MetaTrader 4 platform, Pepperstone offers a specialized course. It covers the essential functions of MT4 and provides tips on setting up the platform for convenient use.

Forex Market Trading Course

Traders looking to deepen their knowledge of Forex market trading will find the Trader Fest 2019 helpful course. It was a unique project that offered free online webinars with top experts worldwide (this course's recordings are now available). This course will help traders at any level find their edge in Forex trading.

Pepperstone Forex Trading Course
Pepperstone Forex Trading Course

Customer Support

Rating:5/5

Pepperstone's support service provides clients with various communication channels, prompt responses, professionalism, and efficiency in problem-solving.

Operating Hours

Pepperstone's customer support operates 24/5.

How to Contact Support?

You can get in touch through the following channels:

Phone

+49 (0)211 81999940

Emailsupport@pepperstone.com

Additionally, you can use the online chat or WhatsApp on the website.

Reviews of Pepperstone Support

Pepperstone's tech support generally receives positive reviews for its responsiveness and effectiveness. Clients appreciate the personalized approach of the staff, which ensures that both beginners and experienced traders feel significant support in their development. The reliability of the platform and the excellent quality of customer service are often cited as key advantages.

Pepperstone Pros and Cons

Advantages of Pepperstone

  • A wide selection of trading platforms.
  • Tight spreads and favorable trading conditions.
  • Numerous regulatory licenses.
  • A large number of trading instruments, including over 600 CFDs on stocks.

Disadvantages of Pepperstone

  • Lack of diversity in types of trading accounts.
  • Withdrawals are only available via bank transfer, which can prolong the process significantly.

Conclusion

Pepperstone is a significant and reliable broker that offers a broad range of trading instruments and attractive trading conditions. With regulation by serious authorities, clients can be confident in the security of their funds.

The broker is suitable for various types of traders. Beginners will find extensive educational materials, including trading guides, webinars, instructional videos, and Forex trading courses. Experienced traders will also appreciate Pepperstone's opportunities, including favorable trading conditions, various trading platforms, and access to complex trading instruments.

The broker's technical support operates at a high level, offering clients quick and efficient responses to any questions.

Pepperstone is an excellent choice for traders of all experience levels. With a unique combination of educational materials, trading tools, and high-quality customer service, this broker ensures excellent conditions for successful trading.

Visit Pepperstone DE74.1% of retail investors lose money when trading CFDs with this broker
Nikolay Zavarov - Author
Nikolay ZavarovAuthor

Nikolay is an experienced specialist in financial markets and co-founder of IamForexTrader. He has been successfully trading Forex since 2014 and has been actively involved in the cryptocurrency market since 2017.

He develops investment strategies adaptable to any level of experience and has been actively investing in stocks, bonds and ETFs since 2018.

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